Cambridgeshire Hearing Help Update

Coronavirus update:

April 2021: CHH Hearing Aid Maintenance (HAM) Centres open for appointments.

If you are an NHS hearing aid user, or relative, friend or carer of an NHS hearing aid user, Cambridgeshire Hearing Help is pleased to announce the limited re-opening of its hearing aid re-tubing service. If your HEARING AID NEEDS CLEANING AND MAINTENANCE, we have launched a ‘drop-off and pick-up 10 minutes later’ service at nine HAM Centres located in Soham, Ely, Cambourne, Girton, St Ives, Chatteris, Fulbourn and Great Shelford.

To comply with the social distancing regulations and Covid-19 risk assessments our re-tubing process will take longer and therefore our sessions will be by appointment only. Because of these precautions we are only able to offer a ‘drop-off and pick-up 10 minutes later’ service at present. We ask that your hearing aids are handed to us in a sealed envelope labelled with your Name, Date of Birth, Postcode and contact phone number.

To book an appointment, tel. 01223 416141, email enquiries@cambridgeshirehearinghelp.org.uk. or go to our website https://www.cambridgeshirehearinghelp.org.uk/ and book online

Our local HAM Centres operate between 10:30am and 3:30pm as follows:  

Girton: 3rd Wednesday of the month at the Baptist Church, 103 High Street, Girton, Cambridge CB3 0QQ.

If you are unable to get to any of our Hearing Aid Maintenance Centres please contact your original provider: your hospital audiology department or Specsavers.

We CONTINUE TO PROVIDE BATTERIES BY POST.  Please telephone us on 01223 416141 or email enquiries@cambridgeshirehearinghelp.org.uk. We will need to know what SIZE batteries you require. This will be either size 13 Orange, size 312 Brown or size 675 Blue.

You can also pick-up batteries from the Cambridgeshire Mobile Library, which visits 85 villages and communities throughout the county: www.mobilelibraries@cambridgeshire.gov.uk

Further locations for Hearing Aid Maintenance Centres will be posted as they become available.

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